Transparency
Legal & Policies
Privacy, cookies and terms of use for columnlift.co.uk
Privacy Policy
Who we are
Column Lift UK is a trading name of GMG Commercials Ltd, registered in England and Wales under company number 17261221. Registered address: 66, Paul Street, London EC2A 4NA.
We supply, hire and service heavy-vehicle workshop lifting equipment throughout the UK. Our main website is columnlift.co.uk. You can contact us at george@columnlift.co.uk or call 07591 880927.
What information we collect
We collect personal information only when you choose to contact us through this website. This includes:
- Your name
- Your phone number (for callback requests)
- Your email address (for enquiry form submissions)
- The subject of your enquiry
- Any additional message you write in the enquiry form
We do not collect any information passively. This site sets no cookies, runs no analytics software, and loads no third-party tracking scripts. Your visit to this site is not logged or profiled.
How we use your information
We use the information you submit solely to:
- Respond to your enquiry or callback request
- Provide a quote or information about our products and services
- Follow up on a sales or hire enquiry if you have asked us to
We will never use your contact details for unsolicited marketing, and we will never sell or share your personal data with third parties for commercial purposes.
Legal basis for processing
We process your data on the basis of legitimate interest (responding to an inbound enquiry you have initiated) and, where applicable, consent (you chose to submit the form).
How we store your information
Enquiry data submitted via this website is received by email and stored in our business email system (Microsoft 365), which is hosted within the European Economic Area.
We retain enquiry records for 2 years after last contact, or until you ask us to delete them. Records relating to completed sales or hire contracts are retained for 6 years to comply with HMRC record-keeping requirements.
Cookies and tracking
This website does not set any cookies. We do not use Google Analytics, Meta Pixel, or any other third-party tracking or advertising technology. No persistent identifiers are stored on your device.
Your browser may cache static assets (images, stylesheets) for performance. This is controlled by your browser, not by us, and contains no personal data.
Your rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing or request restriction of processing
- Complain to the Information Commissioner's Office (ICO) at ico.org.uk
To exercise any of these rights, contact us at george@columnlift.co.uk. We will respond within 30 days.
Contact
Data controller: George Georgiou, GMG Commercials Ltd, 66, Paul Street, London EC2A 4NA. Email: george@columnlift.co.uk.
Terms of Use
Acceptance
By accessing and using columnlift.co.uk you accept these Terms of Use in full. If you do not accept these terms, you must not use this website.
About us
columnlift.co.uk is operated by GMG Commercials Ltd, company number 17261221, registered address 66, Paul Street, London EC2A 4NA.
Use of this website
You may use this website for lawful purposes only. You must not:
- Use it in any way that breaches applicable law or regulation
- Transmit unsolicited commercial communications (spam)
- Attempt to gain unauthorised access to any part of the site or its infrastructure
- Scrape, copy or republish content without our written permission
Pricing and product information
Prices shown on this website are indicative and subject to change without notice. All prices are exclusive of VAT unless stated otherwise. Hire rates are subject to availability.
We make every effort to ensure product descriptions and specifications are accurate, but we cannot guarantee that all information is complete or error-free at all times. Please confirm details with us before placing an order.
Part exchange
Part exchange is available on column lifts only, subject to inspection and our assessment of the equipment's condition and market value. We reserve the right to decline or revise a part exchange valuation after inspection. Part exchange offers are not binding until confirmed in writing.
Finance
Finance referrals are available on request for eligible business customers. Contact us to discuss your requirements.
Warranty
Refurbished lifts supplied by Column Lift UK carry a 3-month parts and labour warranty from the date of delivery, covering defects arising from our refurbishment work. This warranty does not cover misuse, accidental damage, consumable wear, or damage arising from improper installation by a third party.
New equipment warranties are provided by the original manufacturer.
Intellectual property
All content on this website, including text, images, graphics and layout, is the property of Column Lift UK or its content suppliers and is protected by copyright. You may not reproduce, distribute or republish any content without our prior written consent.
Limitation of liability
To the maximum extent permitted by law, Column Lift UK shall not be liable for any indirect, consequential, special or punitive loss arising from your use of this website or reliance on information contained within it. Nothing in these terms limits liability for death or personal injury caused by our negligence, or for fraudulent misrepresentation.
Governing law
These terms are governed by the laws of England and Wales. Any dispute arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Changes to these terms
We may update these Terms of Use from time to time. The date at the top of this page will reflect the most recent version. Continued use of the website following any update constitutes acceptance of the revised terms.
Contact
Questions about these terms: george@columnlift.co.uk or write to 66, Paul Street, London EC2A 4NA.
Sale of Goods & Services Conditions
1. About these conditions
These conditions apply to every sale of products and every supply of services by Column Lift UK. They apply alongside our Terms of Use above. By placing an order you agree to these conditions. If anything is unclear, please contact us before ordering.
2. Quotations
A quotation from us is not a binding offer to sell. Unless we state otherwise, quotations are valid for 30 days from the date of issue. A contract is only formed when we confirm your order in writing. No verbal statement made by any member of our staff creates a binding commitment unless subsequently confirmed by us in writing.
3. Deposits
Where a deposit is required, we will confirm the amount in our written order confirmation. Deposits are non-refundable. We are not obliged to begin any work, source any equipment or allocate stock until the deposit has been received in cleared funds.
4. Prices
All prices are exclusive of VAT unless stated otherwise. Delivery, installation, commissioning and any associated charges are quoted separately and added to the invoice. We reserve the right to adjust a quoted price if our costs change materially before delivery and will notify you before proceeding if this occurs.
5. Payment
Payment is due within 30 days of the invoice date unless otherwise agreed in writing. Time for payment is of the essence. We reserve the right to charge statutory interest on overdue amounts at 8% above the Bank of England base rate in accordance with the Late Payment of Commercial Debts (Interest) Act 1998. We reserve the right to withhold delivery, suspend work or recover equipment where any invoice is overdue.
6. Delivery
Delivery dates given by us are estimates only. Time of delivery is not of the essence. We will not be liable for any loss caused by a delay beyond our reasonable control. You must provide adequate delivery instructions and safe site access. Risk in the goods passes to you on delivery. If you are unable to accept delivery on the agreed date, we may charge storage at cost to us until delivery takes place.
7. Title to goods
Legal ownership of any products supplied does not pass to you until we have received payment in full in cleared funds. Until title passes to you, you must:
- Keep the products insured for their full replacement value
- Store them in a way that keeps them identifiable as our property
- Not sell, pledge or otherwise dispose of them without our written consent
- Notify us immediately if you become subject to any insolvency proceedings
If payment is overdue, we reserve the right to enter your premises and recover the goods.
8. Warranty — new equipment
New equipment carries the warranty provided by the original manufacturer. We will assist you in making a warranty claim to the manufacturer where applicable. We make no additional warranty on new equipment beyond the manufacturer’s own terms.
9. Warranty — refurbished equipment
Refurbished equipment supplied by us carries a 3-month parts and labour warranty from the date of delivery, covering defects arising from our refurbishment work. This warranty does not cover:
- Misuse, abuse or use in conditions outside the manufacturer’s specification
- Fair wear and tear, or consumable items (seals, hoses, brake pads, tyres)
- Damage caused by improper installation by any party other than us
- Unauthorised modification, repair or adjustment
- Defects reported more than 5 working days after they became apparent or should reasonably have become apparent
Where a valid warranty claim is accepted, we will at our option repair the defect, provide a replacement, or issue a credit note. We will not be liable for loss of use, loss of earnings or any other consequential costs during a warranty repair period.
10. Part exchange
Part exchange valuations given before inspection are indicative only. Any valuation is subject to our physical inspection of the equipment and may be revised after inspection. A part exchange offer is not binding on us until we issue written confirmation. We reserve the right to withdraw a part exchange offer if on inspection the equipment is not as described.
11. Cancellation
You may request cancellation of an order by notifying us in writing. We will consider the request at our sole discretion. If we agree to cancel, any deposit paid will be retained by us and we reserve the right to charge any further reasonable costs already incurred, including equipment procurement, fabrication or third-party cancellation fees. Equipment ordered, manufactured or sourced specifically for your order cannot be returned.
12. Returns and restocking
We may accept returns of standard stock items at our discretion, subject to the following:
- You must notify us in writing before returning any item
- The item must be returned within 14 days of delivery in its original condition
- A 10% restocking fee will be deducted from any refund
- Return delivery costs are your responsibility
We will not accept returns of bespoke, custom-ordered or specially sourced items under any circumstances.
13. Limitation of liability
We are not liable for any loss of profit, loss of revenue, loss of use, loss of contract or any indirect or consequential loss of any kind, however caused. Our total liability for any claim arising under or in connection with a contract shall not exceed the total price paid under that contract. Nothing in these conditions limits our liability for death or personal injury caused by our negligence, or for fraudulent misrepresentation.
14. Force majeure
Neither party shall be liable for any delay or failure to perform caused by circumstances outside its reasonable control, including severe weather, supply chain disruption, industrial action, fuel shortage or transport delay. The affected party shall notify the other promptly and use reasonable endeavours to resume performance as soon as possible.
15. Governing law
These conditions are governed by the law of England and Wales. Any dispute arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Hire Conditions
1. Booking and confirmation
All hire bookings must be confirmed in writing by us before equipment is reserved. A deposit may be required at the time of booking. The hire agreement is formed when we issue written confirmation. Verbal bookings do not constitute a confirmed hire.
2. Hire period and extension
The hire period begins on the date of delivery and ends on the agreed return date. If you wish to extend the hire you must contact us in advance. Extensions are subject to availability and must be agreed in writing. We reserve the right to require the return of equipment on or before the agreed end date if it is required for another booking.
3. Delivery and collection
Delivery and collection charges are quoted separately and confirmed at the time of booking. Charges vary by location. You must ensure safe and adequate access for delivery and collection vehicles. If you are unable to make the equipment available for collection on the agreed date, additional hire charges and re-attendance fees may apply.
4. Your responsibilities during hire
While the equipment is on hire to you, you are responsible for it and must:
- Keep it insured for its full replacement value against loss, theft and accidental damage throughout the hire period
- Use it only for its intended purpose and in accordance with any operator instructions provided
- Ensure it is operated only by suitably trained and competent persons
- Not sub-hire, loan, pledge or transfer the equipment to any third party
- Not modify, repair or tamper with the equipment without our written consent
- Notify us immediately if the equipment is lost, stolen or damaged
- Comply with all applicable health and safety legislation in connection with its use
5. Damage and loss
You are liable for any loss, theft or damage to the equipment during the hire period beyond fair wear and tear. If damage occurs, we will provide a written assessment and repair estimate before invoicing. If the equipment is lost or damaged beyond economic repair, you will be liable for the full replacement cost.
6. Return condition
Equipment must be returned in the same condition as delivered, subject to reasonable wear. We may charge cleaning costs if equipment is returned in an unacceptably dirty condition, and repair costs for damage beyond normal use.
7. Hire charges and payment
All hire rates are exclusive of VAT and are expressed per week unless otherwise stated. Delivery and collection are invoiced separately. Charges continue to accrue until the equipment is physically collected by us or our carrier.
Payment is strictly in advance. Hire charges must be paid in full before equipment is released and the hire period commences. We do not extend credit terms on hire agreements. Where a hire is extended, charges for the additional period are due before the extension begins.
8. Early termination by us
We reserve the right to terminate a hire agreement with immediate effect if you breach any of these conditions, fail to pay any hire charge on time, or become subject to insolvency proceedings.
Construction Works Conditions
1. When these conditions apply
These conditions apply to any construction-phase works carried out in connection with the installation of workshop equipment — principally inspection pit installations — including civil engineering, excavation, electrical installation, drainage and associated works. Works may be carried out by us directly or by authorised sub-contractors appointed by us.
2. Scope of works
Our quotation for construction works is based on the information you provide, any drawings or plans supplied, and where applicable a prior site survey. The scope of works is as described in the quotation. Where assumptions have been made in preparing the quotation — for example regarding ground conditions or existing services — these will be noted within it. Works outside the stated scope will be quoted separately before they are undertaken.
3. Unforeseen works
Construction works sometimes reveal conditions that could not reasonably have been identified before works commenced. These may include but are not limited to:
- Underground services: electrical cables, water pipes, gas pipes, drainage or telecommunications
- Contaminated, made-up or unstable ground conditions
- Unexpected foundations, structural elements or underground voids
- High water table or sink holes
If unforeseen works arise, we will pause, notify you, and agree any additional costs and revised programme in writing before continuing. We will not proceed with unforeseen works without your written authorisation.
4. Excavated and contaminated waste
All waste arising from construction works will be managed and disposed of in accordance with the Waste (England and Wales) Regulations 2011 and current Environment Agency guidance. We use only licensed and approved waste carriers. Where contaminated spoil or hazardous materials are identified, the additional costs of lawful disposal will be agreed with you in writing before removal and invoiced separately. If you wish to arrange your own waste disposal, you do so at your own risk and take full responsibility for compliance with current legislation.
5. Your site responsibilities
You are responsible for ensuring:
- The accuracy of all site information you provide to us, including the location of any known underground services
- Safe and adequate access to the site for our staff, sub-contractors, their vehicles and plant
- That all necessary planning permissions, building regulations consents, landlord approvals or lease consents are in place before works begin
- That the site meets health and safety requirements as a workplace throughout the works
We are not liable for any delay or additional cost arising from inaccurate site information or failure to obtain necessary consents.
6. Health and safety
You remain responsible as site occupier for health and safety compliance on your premises throughout the works. Our staff and sub-contractors will comply with all applicable health and safety legislation. Where the scope of works constitutes a “project” under the Construction (Design and Management) Regulations 2015 (CDM 2015), we will agree the allocation of CDM duties with you in writing before works commence.
7. Payment
Construction works are invoiced on practical completion or in agreed stages for larger projects. All other payment conditions from our Sale of Goods & Services Conditions above apply equally to construction works.
Modern Slavery Statement
Our commitment
Column Lift UK is committed to ensuring that slavery, forced labour and human trafficking play no part in our business or supply chain. Although we are below the annual turnover threshold that would make a formal Section 54 statement legally required under the Modern Slavery Act 2015, we publish this statement voluntarily as a reflection of our values and because it matters to our customers.
Our supply chain
We source equipment primarily from established UK and European lifting equipment manufacturers and distributors. We carry out reasonable due diligence on new suppliers and will not knowingly do business with any supplier or contractor involved in modern slavery, forced labour or human trafficking. We expect the same standard from any sub-contractors we engage for installation or construction works.
Our business
As a small business we have direct oversight of our own operations. We do not use agency labour. All workers engaged by us directly are paid at least the National Living Wage and have the legal right to work in the UK.
Raising concerns
Anyone who has a concern about modern slavery in connection with our business or supply chain is encouraged to contact us directly at george@columnlift.co.uk. We will treat all concerns confidentially and investigate in good faith.
Review
This statement is reviewed annually and updated as our business and supply chain evolve.